Illinois has more than 1,500 self-storage facilities, serving a statewide population of 12,881,000. The Illinois Self Storage Association has helped spearhead several changes to lien laws in Illinois but some priorities remain.
In 2011, and again in 2014, the IL-SSA was successful in our efforts to modernize many of the lien laws that govern our industry in Illinois. For example, operators were once required to send official correspondence by certified mail, a process costing an excessive amount of both time and money. Siding with the industry, and the recognition that more modern methods are available, the Illinois General Assembly agreed that certified mail was no longer the most assured method of contact with a delinquent customer, and now allows verified mail and email notifications. Other recent changes include the ability to charge $20 or 20 percent in late fees, whichever is greater, contractual value limitations and simpler methods for disposing of a vehicle in a lien situation.
The IL-SSA is ever vigilant in protecting the industry from unnecessary laws or regulations. If you have questions or concerns regarding the industry’s relationship with the government, please feel free to contact us.
Please reach out to us if you have an issue or want to notify us about an issue within the self storage community.
The ILSSA thanks you for supporting our industry. However, the ILSSA is a not-for-profit trade association and does not mediate or resolve disputes between self storage operators and tenants. For issues with your facility or unit, please review your rental agreement and contact the individual named there. Alternatively, call, email, or visit the facility in person to address and resolve the concern. ILSSA does not have the power, authority, or ability to remedy any disputes between an operator and a tenant.